Festive season cancelation policy
All reservation requests for 19/Dec/99 to 3/Jan/00 must be made directly with the resort. Cancellation for all reservations with arrivals between 19/Dec/99 to 3/Jan/00 are subject to the following policy
Rooms - Must be cancelled by 31/Aug/99
Suites- Must be cancelled by 31/Jul/99
Cancellation for all reservations with departures between 19/Dec/99 to 23/Dec/99 must be cancelled by 1/Nov/99

19/Dec/99-03/Jan/00 BJS RM..refund needs CXL by Jul 31
a/b/c/p...refund needs CXL by Aug 31

19/Dec/99-3/Jan/00
BJS RM...required 8 night minimum stay
a/b/c/p...required 7 night minimum stay
All request for these periods must be made directly with the resort/hotel

• Amex
• Carte blance
• Diners club
• Enroute
• JCB gold
• Mastercard
• visa
• Mastercard universal travel voucher

Meal plans not offered

Dining facilities
Beach tree bar/grill all meals
Hualalai grille all meals
Pahu ia breakfast. Dinner
Beach house surf shack and room service.

The lava lounge - Located oceanside the lava lounge at Pahuia offers front row seats to the stunning sunsets of the Kona Kohala coast. The lounge seats up to 34 guest. Hours of operation everyday
01Apr-30Sep 6pm 10:30pm
01Oct-31Mar 5:30pm 10:30pm

243 rooms/suites
Balconies , lanai gift shops ,handicap facilities,meeting facilities ,non-smoking rooms,phones - 2 ,refrig. mini, bar, safe in room ,TV cable ,fax line/data port, coffee maker, in room hawallan ,cultural center ,health club ,golf ,5 pool tennis ,whirlpools, snorkeling ,
1/4 mile of natural white sand beach.
Executive lounge - Located on the 45th floor offers an array of privileged service and complimentary amenities exclusively for executive club guests. The atmosphere is an extension of the guests home environment in the hotel
for work or relaxation. Access to the executive club is nominal fee

Executive club access rules and guidelines
All guest who book a non- suite room will have to pay hkd700sgl/hkd900dbl/hkd1100 tiple daily supplement on top
of their reserve rate in order to get the access to our executive club with exception to those who book any suite categories will reserve complimentary entitlement to use this facility as such if a guest book fs executive suite at BNB rate at hkd6300 low season hkd6500 high season which is less than hkd7500 will not have a club access. the same
supplement applies to ALL rate tiers even for negotiated corporate accounts.

Daily rate for access
hkd700sgl/hkd900dbl/hkd1100 trip for gst age 18 or above with complimentary access, 3 printers , CD and dvd rental
library-
For special requests and presentation supplies- Please contact the conference services -

Mastercard championship tournament.
Located at the heart of the resort on a gently sloping lava flow overlooking the Pacific - Play is limited to
resort guests and Hualalai home owners only aerification golf course will be periodically undergoing an aerification
process - during this time the greens will not be at their prime - if playing golf is important to the guest
they may want to adjust their travel dates -
2007
May 29-Jun/9/2007
Oct 02-Oct/13/2007
2008
Feb/26-Mar/8/2008
Mar/27 - Jun/7/2008
Sep 16 - Oct/31/2008
Please advise all callers these dates of travel and make a not in comments ADV golf course aerification

The Hualalai golf course will be closed rom January 18 to January/25/2009 The course will be reopen Monday January/26/2009. The Hualalai Grille will be closed Sunday January 18 through Saturday January/24/2009 for the PGA champions tour seasons opening tournament. The restaurant will re-open for dinner on Sunday January/25/2009.
Maximum number or room to book is 9 - 10 or more booking consider a group booking.Please contact hotel sales office for more details.
Child under 18 years can share their parents room at no extra charge - max 2 adult and 1 child in king room and
and two adults and 2 children in twin double room. Reques in si/field and include children name and ages. 2nd room
for children will be at rack rate with 50 percent discount not applicable on package and special.

Cancellation policy--2007
Jan 01 - Aug 31/007 - 28 days prior to arrival
Sep 01 - Nov 14/2007 - 21 days prior to arrival
Nov 15 - Nov 24/2007 - 28 days prior to arrival
Nov 25 - Dec 18/2007 - 21 days prior to arrival
Jan 01 - Aug 31 08 - 28 days prior to arrival
Sep 01 - Nov 19 08 - 21 days prior to arrival
Nov 20 - Nov 29 08 - 42 days prior to arrival
Nov 30 - Dec 18 08 - 21 days prior to arrival
Dec 19 - Dec 23 08 - 28 days prior to arrival

Festive seasons
2007
Cancellation or no show of the entire reservations will result in the forfeiture of the entire deposit. A
Festive period Dec 19 - Jan/3/2008
Resort is sold out and no longer accepting waitlist for the festive period 2007. Accepting wait list request from 4/jan2008

Reservation policy
There is an eight night minimu for all bookings. All stays are required to include the dates of dec/24/2007 through December/31/2007. Actual arrival and departure date may fluctuate however payment is required for the nights of December/24/2007 through December/31/2007 even if the room is unoccupied for a portion of these dates

Deposit policy
A deposit of three night room rate is due at time of BKG confirmation to guarantee a 2007/08 festive reservations
on June/30/2007 the balance of the confirmed 8 night stay will be charged to the credit card

Cancellation policy
May/1/2007 - Aug/31/2007 - Cancellation for the entire reservation will result in a charge equal to two nights room rates.
September/1/2007 - December/31/2007 - Cancellation of the entire reservatiion will result in the forfeiture of the
entire eight night deposit. Length of stay changes within the required stay are non-refundable deposit
2007
A deposit in the amount of three nights room rate is required at the time of booking. stays of less than nights will be charged a deposit equal to the amount of the night reserved.
Renovations - May 14 fs resort Hualalai will be undergoing enhancement in several phases. Expected end date is
approximately August 2009. The enhancement project will include the following -

• 20 additional suites
• Complete refurbishment of the spa
• Expansion of the wooden deck surrounding beach tree pool
• Redesign and expansion of beach tree bar and grill one of our oceanfront restaurant.
• Private plunge pools added to our deluxe ocean front and deluxe ocean view suites.

A1k - Prime ocean view room king bed
Measure 635 square feet or 59 square metres Rooms located on the Bungalows upper floors close to the shoreline
. Rooms are spacious feature the view of the ocean and white sand beach.
Max occupancy 2 adult and 1 child.Child must be 10 yrs and under due to bed size

B1k - Ocean view room with king bed

B2d - Ocean view with two double -on request only
Measure 635 square feet or 49 square metres Set on the upper or lower floors of the Bungalows in four crescents around a pool or a natural Hawaiian fishponds throughout the resort.
Max occupancy 2adt 1 chd 10yrs and under due to bed size
Max occupancy for b2d 2adt 2chd 18yrs and under

C1k - Golf ocean view room with king bed

C2d - golf ocean view with 2 doubles - on request only
Measure 635 square feet or 59 square meters Situated on the upper floor or lower floors looking toward the Ocean across the 18th hole of the Jack Nicklaus designed championship golf course. Rooms on the lower of the Bungalows have outdoor garden with Lava rock shower adjacent to the bathroom available on request basis.Bathroom offers a deep soaking tub and separate shower
Max occupancy 2 adult and 1 child
Child must be 10 and under due to bed size
Max occupancy for c2d 2adt 1chd 18yrs and under

E1k - Partial ocean view room with king bed
Measure 635 square feet or 59 square metres Room is situated throughout the resorts four main Bungalow crescent.Offer ease of access to pools and gardens with limited view of the Pacific ocean.
Max occupancy 2 adult and 1 child
Child must must be 10 yrs and under due to bed size

P1k - Oceanfront with king bed
Rooms measure 635 sq.ft. offer pacific ocean view Located closes to the ocean/feature furnished lanai balcony.
Max OCC 2 or 2/1 children age 10 and under.

F1k - Gold ocean view fs executive suite w king bed
Rooms measure 1050 sq.ft. offer golf course with ocean view in the distance. Max OCC 3/1 or 2/2 children aged 10 and under.

G1k - Ocean view fs executive suite w king bed
Rooms measure 1050 sq.ft. located upper and lower Bungalow levels throughout the resort offer Pacific ocean view. Max OCC 3/1 or 2/2 children aged 10 and under

J1k - Prime ocean view fs executive suite w kb
Rooms measure 1050 sq.ft. located throughout the resort offer pacific ocean view.Max OCC 3/1 or 2/2 children aged 10 and under

K1k - Oceanfront fs executive suite with king bed
Room measure 1050 sq.ft. located on the tip crescent offer Pacific ocean view. Max OCC 3/1 or 2/2 children
aged 10 and under.

Banking services banquet/catering
Children's program concierge
Doctor on call maid SVC twice daily
Pressing - 1 hr 24 hr rm SVC-Ltd menu 10pm-6am
Same day dry clean business services
Comp shoeshine on RQST voice mail
Orchid lei greeting rental cars
Early arr/late dep services and facility
1/4 mile natural white sand beach
High speed internet access - Is available in all room with extra fee

Four seasons guests have access to the spectacular Hualalai golf course a private 18 hole par 72 course designed by Jack Nicklaus. For 10 years starting in 1997.It will be the home of the PGA senior mastercard tournament of champions January 18-26 2004.
Located at the heart of the resort on a gently sloping lava flow overlooking the pacific play is limited to resort guests and hualalai home owners only measure are
Tournament tees - 7117 yards
Championship - 6632 yards
Member tees - 6363 yards
Resort tees - 6032 yards
Front tees - 5374 yards

The practice area include a 15 station driving range 320 yards in length 3 target greens practice putting green and chipping green with sand bunker and a short game practice are. A 14000 sq ft golf clubhouse includes a pro shop the club grill men and women locker rooms cart and bag storage and equipment repair. All golfers should have soft spike shoes and proper golf dress attire. Golf course closure - 18/Jan-26/Jan/2004 mastercard due to tournament of champions.
Golf green fees rates -
Green fees - 18 holes
USD185.00 now until 4/30/03
USD175.00 5/1/03 - 12/18/03
18 and under USD90.00
repeat round USD100.00
Group rate 16 or more people USD195.00 now until 4/30/03
USD185.00 5/1/03 - 12/18/03
Shoe rental - USD10.00 per day

Kona international airport - 7 miles south. 15mins drive

Taxi - approximately 30.00 per way
Sedan - USD106.00 arrival/USD103.00 departure
Suv - USD146.00 arrival/USD142.00 departure
Limo - USD152.00 arrival/USD148.00 departure
All transfer rates are inclusive of tax. Gratuity is not included.
Airport shuttle and public transportation is not avail

Rental car
Driver must have a valid driver license and must be 25 years of age or older to rent a car with hertz
Also hertz company need a major credit card in their name to rent car.

Parking

Self parking - complimentary

Overnight valet parking - USD15.00 per night